Shipping Policy

Last updated: 3 September 2026

Serviceability and delivery confirmation

Delivery is available only to locations offered at checkout. For personalized orders, pincode or destination serviceability and the final delivery estimate may be confirmed after customization review. International delivery, where offered, may require additional confirmation.

Production and dispatch

Personalized products are made after your digital proof is approved. Production time is separate from courier transit time. Your order confirmation, proof communication or shipping update will provide the best available estimate.

Shipping charges

Applicable shipping charges, taxes and duties are shown at checkout where available. International customers are responsible for import duties, taxes or carrier charges imposed by the destination country unless checkout states otherwise.

Address accuracy

Please provide a complete address, correct pincode and reachable phone number. Contact us immediately if an address needs correction. We cannot guarantee changes after dispatch, and extra charges caused by an incorrect or incomplete address may be payable by the customer.

Tracking and delays

Tracking details are shared when available. Courier delays, weather, public holidays, remote-area service and customs checks can affect delivery. We will assist with a courier investigation when a shipment is delayed or lost.

Delivery issues

If a parcel is damaged, incomplete or marked delivered but not received, contact gifteenbestee@gmail.com promptly with your order number and supporting photographs or tracking information.